Return Policy

At Linen Hygge, we create things that are close to our mother nature so it is really important you’d be delighted with them as well. If you are not 100% certain about your purchase, we will gladly take it back or exchange it for another item.

Returns & exchanges

Items can be returned or exchanged within 30 days of delivery. Please make sure the items are complete, in perfect condition — unworn, unused, unwashed — with attached labels and original packaging. Once we receive the items back, we will send you a confirmation to the email address you provided.

• Refunds are issued for the full selling price (this excludes shipping costs and additional taxes). The money will be deposited in the original method of payment. Please allow 5 business days for the refund to process.
• Exchanges are managed on a case-by-case basis. Our customer service team will get in touch to discuss further details.

How to send back an item?

Use a carrier of your choice. Please provide your full name, email address, order number, and reason for return or exchange. We strongly recommend obtaining a tracking number — items lost in transit are not eligible for a refund.

UAB EFFERO
Fazanų g. 3
Vilnius LT-15145
Lithuania
Phone: +370 659 01013

International taxes

Customs and/or import duties are often applied once the delivery reaches its destination. Any such fees must be paid by the addressee. If in doubt, email us and we will do our best to help.